In this episode of Drivetime, John Treece, president and CEO of DMA Industries LLC, credits his company’s exponential growth over the last 10 years to his management team and the group of associates who work there. “It takes a collaborative, strong leadership team and everybody being on the same page and focused around the customer,” Treece said.
“Our differentiator is being a flexible, nimble company. We’ve had to adapt and modify as the industry has changed, but also as our customers have changed. We don’t sell cookie cutter. Everything in our world is customer specific, very detail oriented,” he explained.
Treece also discusses how DMA is a good solutions provider for customers with its focus on being data centric—and continuing to bring innovation and technology into its business. As a way to stay at the forefront, Treece said the company continues to “evolve our internal processes, never becoming complacent, always listening to our customer, and, most importantly, developing what it is, whether it’s a product or a solution to a business problem, and then delivering that with excellence. And that really is where we see our past success and our future success remaining.”
To hear Treece’s formula for success in his own words, make sure to watch the video above.
Episode Overview:
• Treece’s journey to the aftermarket (1:00)
• Treece describes DMA’s exponential growth over the last 10 years (7:02)
• The challenges of workforce development (12:00)
• Current state of the aftermarket and its biggest challenges and opportunities (15:44)
• A quick story about trying to schedule a vehicle repair with a dealership vs an aftermarket shop (20:12)
• Treece’s prediction on what trends will shape the industry in the next five to 10 years (23.33)
• Lightning Round (26:17)
