Five steps to shift into a customer-first focus and capture more yeses.
Obviously, the bottom line is important, but that does not mean you have to sacrifice that small shop feel.
In the 26 years MotoCorsa has been in existence, the Ducati-specific dealership has perfected the art of selling to that niche.
Average wholesale price performance fell in line with seasonal expectations as prices dropped almost across the board.
Family-owned and -operated in Odessa, Texas, Ruhnke’s Xtreme Cycles aims to provide a positive experience for customers.
You have to ease into the changes and let the staff (and the management) have time to buy into new ideas.
Texas Tractor Country is a two-location dealership specializing in the agriculture and utility sectors.
Short-term AWP declines mirrored longer-term year-over-year declines in nearly all categories.
How does the parts department learn to thrive in a world that doesn’t prioritize our knowledge and skillset?
From sport bikes to parts and accessories to race spec engines, Alex Arango has a lot going on at Top Pro Motorsports with a customer base all over the U.S. and abroad.
When it comes to creating a foundation of training in the dealership, it can take a while. But, we seem to be one of the industries that doesn’t really prioritize it.
If you’re serious about social media and connecting with younger generations, you need to hire someone full time.
