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More Business Management

When Dealerships Raise the Bar

To me, Santa Monica Triumph epitomizes the way every powersports shop could be run.

dealer service
NPA Pre-Owned Market Update: June 2024

Short-term AWP declines mirrored longer-term year-over-year declines in nearly all categories.

National Powersport Auctions, NPA, Market Report
A Soul Can Lead to a Sale – A Parts Manager’s Manifesto

If you can’t run into your customers at Walmart on a Sunday night and feel comfortable, then you’re not doing it right. The soul leads to the sale.

parts department
Dealerships Shouldn’t Say, ‘I Don’t Know’

Every staff member can’t know everything. I certainly don’t know everything, but to say, “I don’t know,” is inexcusable.

NPA Pre-Owned Market Update: March 2024

Used pricing has finally returned to normal levels post-COVID, and normal seasonality has returned.

National Powersport Auctions, NPA, Market Report
Establishing the Right Pay Plan for Your Dealership’s F&I Team

In an industry where skilled F&I professionals are in high demand, an attractive, fair and equitable pay plan becomes a key tool.

Motorcycle dealership F&I
Elevating Your Sales Game Through Parts Packaging

Breaking down the art and science of a well-designed, customer-focused, profit-friendly parts package.

Fostering an F&I Culture That Sells

Dealership success hinges on the ability to cultivate a strong F&I culture.

Increasing Profits Through Accessorizing

Go out and find the units to dress up — there’s lots of extra profit to be made.

Q&A: Powersports Consumer Sentiment Forecast for 2024

Consumers aren’t delaying purchases because of the economy, but they’re still looking for deals.

motorcycle, money, wallet, consumer, customer
Catering to Kids: Youth Off-Road Vehicles

Off-roading has become a hot family activity in recent years.

A child riding a youth ATV in a field.
How Motorcycle Windshields and Fairings Impact Riding Performance

Windshields and fairings aren’t just there to make the bike look good.

windshield, fairing, motorcycle